Your choices regarding your personal information

When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you have the opportunity to 'opt-out' by following the unsubscribe instructions provided in the email you receive. However regardless of your indicated email preferences, we may send you service emails regarding our products and services or notices of any updates to the terms and conditions or privacy policy.

Personal Data and third-party providers

At arqené, we are committed to protecting your privacy and ensuring a seamless experience on our website. This section of our privacy policy provides detailed information about how personal data collected via cookies, if you have consented to this, and similar technologies may be used by us or our third-party service providers.

Use of Personal Data

We (or our third-party service providers) may use your website behavior and activity to:

• Enhance your website experience, making it more user-friendly.
• Create more personalized experiences tailored to your preferences and interests.

Sharing with Third Parties

To the extent relevant, and only for the purpose agreed upon, we may transfer your personal data derived from your website behavior to third parties. This enables us to create personalized messages and content for you on:

• Social media platforms such as Facebook, Instagram, and Pinterest.
• Other digital platforms like Google and YouTube.

Third-Party Service Providers

Our third-party service providers are carefully selected to ensure they meet our privacy standards. They may process your personal data only for the purposes we have authorized, and we remain responsible for their compliance with our privacy policy.

Your Choices and Rights

You have control over your personal data. You can manage your cookie preferences and decide whether to allow the transfer of your data to third parties. See Cookie policy

Disclosure of your information

With respect to your privacy, we will not disclose your personal information to any third parties without an official request, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of personal information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity. Please note that if you access our websites from a shared computer or a public computer, such as one in an internet cafe or library, certain information about you, such as your user account, may be visible to other individuals who use the computer after you.

Cookie policy

Our website uses cookies to allow arqené to collect data about the visitors of the website and users of our services. A cookie is a small text file that is placed on your computer's hard disk by a web server and is used by our website to identify your profile whenever you visit our websites.

arqené does not use cookies to gather other information from your personal computer. Cookies can be removed by following internet browser help file directions. If you choose to disable cookies, some areas of the websites may not work properly.

See Cookie policy
Google privacy policy

Transfer of business assets

In the event that arqené undergoes a change in control or is sold or transferred to a third party, arqené website, products and services, and any personally identifiable information collected by arqené, will be among the transferred assets.

By using our websites, products and/or services, you hereby agree and consent to such transfer or assignment of your personal information collected by arqené or to a change of control of arqené, and you further waive any claims that could be made against us in relation to this.

Safeguarding the information you share with us

We recognize our responsibility to protect the personal information you entrust to us. We take precautions including administrative, technical and physical measures to safeguard your personal information against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction. However, we cannot fully eliminate security risks associated with personal information and arqené cannot be held liable for any unauthorized access or use of data you have supplied to us.

Privacy policy updates

This privacy policy is subjected to occasional revision, and if we make any substantial changes in the way we use your personal information, we will post a notice on this page.

What is a cookie?

A cookie is a small datafile that is saved on your computer, tablet or mobile phone. A cookie is not a program that can contain harmful programs or viruses.

How / why the homepage uses cookies

Cookies are necessary for the homepage to function. Cookies help us get an overview of your visit to the homepage so that we can continually optimize and adjust the homepage to your requirements and interests.

For example, cookies remember what you might have added to a shopping cart, if you have previously visited the page, if you are logged in and what languages and currency you want displayed on the homepage.

We also use cookies to target our ads to you on other websites. On a very general level, cookies are used as part of our services in order to show content that is as relevant as possible to you.

How long are cookies saved?

How long cookies are saved on your device can vary. The time when they are scheduled to expire is calculated from the last date you visited the homepage. When cookies expire, they are automatically deleted.

You can view a complete list of cookies below.

This is how you can reject or delete your cookies

You can always reject cookies on your computer, tablet or phone by changing your browser settings. Where these settings can be found depends on the type of browser you are using.

If you do change the settings, please be aware that there will be some functions and services that you cannot use because they rely on the homepage being able to remember the choices you have made.

• You can choose to not receive cookies from Google Analytics.
• It is possible to choose not to accept cookies from some ad networks that share information across various networks.

Deleting cookies

You can delete cookies that you have previously accepted. If you are using a PC with a recent version of a browser, you can delete your cookies by using these shortcut keys:

CTRL + SHIFT + Delete

If the shortcut keys do not work and/or you are using an Apple computer, you must find out what browser you are using and then click on the relevant link:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Opera
• Safari
• Flash cookies
• Apple
• Android
• Windows 7

Remember: If you are using several different browsers, you must delete the cookies in all of them.

Do you have any questions?

Should you have any questions or comments in connection with this information and/or our processing of personal data, you are welcome to get in touch with us.

The cookie declaration itself is updated every month via Cookie Information. If you have any questions regarding the Cookie Information, you can send an email to:

info@arqene.com

Cookie declaration last updated on 10.03.2026

Your consent applies to the following domains:

• arqene.com
• cloud.email.arqene.com